Privacy Policy
This document explains how we use any personal information that you provide to us, or which we collect through the use of cookies (please see ‘cookies’ section below) when using this website.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this webpage.
Last reviewed: May 2022
What information do we collect about you?
We collect information about you when you contact us and request information from us about our products and services. The type of information that we collect from you will include: Your name, your company, your email address, job title and your phone number/s. We will also collect information about your use of this website. Website usage information is obtained via the use of cookies.
How will we use your information?
The information collected will be used to a) make contact with you, b) send you information, c) provide product and/or service information where agreed or requested by you, and d) maintain the operations and security of the website and services we provide to you.
All personal information collected about you shall be processed in accordance with the Data Protection Act 1998 and in accordance with the industry best practices aligned with ISO27001, the international standard for information security. Processing is also aligned with the EU General Data Protection Regulation (“GDPR”) which came into effect on 25th May 2018, under the supervision of the ICO within the UK. GDPR specifies certain personal data categories as “sensitive” (including data consisting of racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation) and requires special consideration by Data Controllers. This website does not knowingly collect or process “sensitive” personal data.
We will never share or use your personal information for marketing purposes with companies outside of the Ptarmigan Media group of companies. You have the right to request a copy of the information that we hold about you. If you would like a copy of the personal information that we hold about you, please email us at info@ptarmiganmedia.com
We want to make sure that your personal information is accurate and up to date. Therefore you can also contact us at any time to ask us to correct or remove information that you think is inaccurate. You have the right to lodge a complaint under the GDPR. The information commissioner can provide further information about your rights and obligations at https://ico.org.uk.
Cookies and Other Technical Information
We send "cookies" to your computer primarily to enhance your online experience. "Cookies" are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). We do not use cookies to store any personally identifiable information about you.
Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). We may also use "Web beacons" that monitor your use of our sites. Web beacons are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, Web beacons let us know whether you received and opened our e-mail. On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish the site with personally identifiable information, this information can be linked to the data stored in the cookies/Web beacons. The Ptarmigan website also uses cookies which are set by a third party – Google Analytics - that help us identify how users navigate to and around our website and provide behind-the-scenes services within the website.
The GA cookies collect anonymous information about how visitors use the website, used to compile reports on visitor statistics and helps us improve the site based on that information.
More information: https://developers.google.com/analytics/
We do not use the information collected for advertising. Also, as we do not run advertising for Ptarmigan, we do not drop any cookies though any advertising formats.
By using this website, you specifically agree to our use of cookies and Web beacons as described herein. You may adjust your browser to reject cookies from us or from any other Web site. Additionally, by setting your Web browser to display HTML e-mails as text only, you may be able to prevent the use of some Web beacons. Please consult the "Help" section of your browser for more information. However, certain areas of our sites can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content. You can set your browser not to accept cookies and the above website shall tell you how to remove them from your browser. However, in a few cases some of our website features may not function as a result
For further information on cookies, please visit www.allaboutcookies.org
How to contact us
Please contact us if you have any questions about our privacy policy, or information we hold about you by email: info.ptarmigan@ptamiganmedia.com
United States Privacy Policy
ABOUT PTARMIGAN
We are Ptarmigan Media, Inc., a Delaware corporation (“Ptarmigan”, “we”, “our” or “us”)
ABOUT THIS PRIVACY POLICY
This privacy policy (the “Privacy Policy”) applies to the personal data and other information that means any individual whose personal data we collect (“you”) provide to us or that we collect about you through our website, www.ptarmiganmedia.com (the “Site”) and all related sites, platforms, applications, and services provided by us (together with the Site, the “Services”). It explains, among other things, how and why we collect data about you when you use our Services, what data we collect, what we do with that data, how we look after it, and what your rights are in relation to it.
This Privacy Policy is intended to cover collection of information from residents of the United States. If you are a resident of the United Kingdom, please refer to our UK Privacy Policy. You are responsible for ensuring that information you share conforms to all data protection laws applicable to you.
DATA WE COLLECT ABOUT YOU
The personal data we collect via or in relation to the Services can be split into three broad categories:
- information you provide to us;
- information collected automatically; and
- information we obtain from third parties.
1. Information you provide to us
We may ask for and collect the following information when you use the Services:
Identity information: You may provide us with certain personal information in order to contact you at your request, including your name, company, email address, job title, and phone number.
Communications: When you communicate with us by email or telephone, we collect information about your communication and any information you choose to provide.
2. Information we collect automatically
We collect certain information automatically when you use the Services. This information includes:
Interaction information and history: Information about your interactions and history with the Services, including the pages that you visit and links you click on, the time, frequency and duration of your Site visits, and your IP address.
Cookies: Like many websites on the Internet, when you visit the Site, Ptarmigan may assign your computer one or more cookies to facilitate access to the Site and to personalize your online experience. Through the use of a cookie, Ptarmigan also may automatically collect information about your online activity on the Services, such as the web pages you visit, the time and date of your visits, and the links you click on the Services. Ptarmigan may use this data to better understand how you interact with the Services, to monitor aggregate usage by our users and web traffic routing on the Services, and to improve the Site and our Services. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able use some of the interactive features offered on the Services. In addition, please be aware that other parties may also place their own cookies on or through the Site and/or Services and may collect or solicit personal information from you. Other cookies may reflect de-identified demographic or other data linked to the registration data you have submitted to Ptarmigan in hashed, non-human readable form. No personally identifiable information is contained in these cookies.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. For further details, visit donottrack.us.
3. Information we receive from other sources
Service providers and business partners:
We may also receive information about you from our service providers and business partners, including companies that assist with analytics, data processing and management, account management, customer and technical support, hosting, and other services which we use to personalize your Ptarmigan experience. We explain in more detail why and how we use this information below.
When we receive information from other sources, we rely on them having the appropriate provisions in place telling you how they collect data and who they may share it with.
HOW YOUR PERSONAL DATA IS USED
This following explains how we use and process your personal data:
1. Information you provide to us
We will use this information to:
- Carry out our obligations arising from any contracts entered into between you and us and to provide you with the Services;
- Better understand our users;
- Respond to your enquiries or to process your requests in relation to your information;
- Notify you about important changes or developments to our Services;
- Provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- Keep records in response to any complaints filed by users;
- Ensure that the Services are being presented in the most effective manner for you, making the Services easier for you to use and to provide you with a smooth, efficient, and tailored experience; and
- Detect and protect us against error, fraud and other criminal activity, and enforce our Terms of Use.
2. Information we collect automatically
We will use this information to:
- Administer the Services and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes;
- Improve the Services and user experience to ensure that content is presented in the most effective manner for you;
- Allow you to participate in interactive features of our Services, when you choose to do so; and
- Be used as part of our efforts to keep the Services safe and secure.
3. Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the information we receive).
SHARING YOUR PERSONAL DATA
The following describes the ways we may share your personal data in the normal course of business and in order to provide our Services.
With your consent: We will disclose your personal data when and if you have agreed that we may do so. We will make this clear to you at the point at which we collect your personal data, including the purpose(s) for which we will use the personal data.
Service providers: We use third-party service providers to facilitate or outsource some aspects of our Services and some of these service providers will process your personal data.
If required by law: We may be required to disclose your personal data by law, in response to a valid order of a court or other authority, or to respond to requests relating to criminal investigations.
Change of control: If a business transfer or change of business ownership takes place, we may transfer your personal data to the new owner. If this happens, you will be informed of this transfer.
Protecting our rights: We may disclose your personal data if we feel this is necessary in order to protect or defend our legitimate rights and interests and/or to ensure the safety and security of the Services.
Ptarmigan does not share personal data with third parties for their direct marketing services. Ptarmigan also does not sell (as such term is defined in the California Consumer Privacy Act) the personal information we collect (and will not sell it without providing a right to opt out).
DATA SECURITY
Ptarmigan (either itself or through third party service providers) maintains a variety of commercially reasonable electronic and procedural safeguards designed to protect your personal information from unauthorized access and disclosure. For example, Ptarmigan uses accepted tools and techniques to protect against unauthorized access to Ptarmigan’s systems. You should be aware that Ptarmigan has no control over the security of other sites on the Internet that you might visit or with which you might interact even when a link may appear to another site from the Services. Ptarmigan wants you to feel confident using the Services, but no system can be completely secure. Therefore, although Ptarmigan takes steps to secure your information, Ptarmigan does not promise, and you should not expect, that your personal information or communications will always remain secure. In the event of a breach of the confidentiality or security of your information, including your personal information, Ptarmigan will notify you as necessary and if possible so you can take appropriate protective steps. Ptarmigan may notify you under such circumstances using the e-mail address(es) that Ptarmigan has on record for you. You also should carefully handle and disclose your personal information.
UPDATING AND RETENTION OF YOUR DATA
For instructions on accessing or updating your information, to request a copy of the information we hold about you or to otherwise request assistance with these rights please contact us using the information below.
We retain your personal information as long as we are providing the Services to you. We retain your personal information after we cease providing Services to you to the extent necessary to fulfill your request (for example, keeping your email address to make sure it’s not on our mailing list); to comply with our legal and regulatory obligations; for the purpose of fraud monitoring, detection and prevention; to comply with our tax, accounting, and financial reporting obligations; or where we are required to retain the data by our contractual commitments to our partners. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. Even if we delete your information from our systems, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.
CHILDREN
The Services are not intended for use by children. Individuals under the age of 18 are not permitted to use the Services and must not attempt to contact us or submit any personal data to us. We do not knowingly collect any personal data from any person who is under the age of 13. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible.
If you are a parent or guardian and you learn that your child (under the age of 13) has provided us with personal data, please notify us immediately at info.ptarmigan@ptarmiganmedia.com.
MORE INFORMATION
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact us at info.ptarmigan@ptarmiganmedia.com.